Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Where is operational tooling going?

I have zero coding skills, but I was able to quickly assemble camera feeds from around the world into a single view. Here's ...

Kamerin Stokes of Memphis, Tennessee, was sentenced to 30 months in prison for selling access to tens of thousands of hacked ...